In January of this year, I was sound asleep at home one night when I received word that my precious Mother had broken her leg and was being transported by ambulance to a local hospital. Having just recovered from COVID, I was a little wobbly as I hurriedly threw on some clothes and rushed to my car to make the hour-long drive to Mother. When I got to the emergency room, they had the leg stabilized and her pain controlled….but explained that Mother would need specialty surgery as soon as possible. The doctor said she would be transported to a bigger facility in Little Rock first thing the next morning. Mother and I settled in for the night – grateful (during heavy days of COVID) that we could be together as we waited.
The next morning when the EMT’s came to pick Mother up for transport, I told them I would be following all the way. I wasn’t exactly certain where we were going – so I knew I wanted to keep that ambulance in my sight on the drive….and I wanted Mother to know I would be close at hand. I planned on diligently following right behind. They loaded Mother into the ambulance, and I told her I would see her in Little Rock and that I would be praying the trip went well.
It’s funny how sometimes, even as an adult, we can feel so small, and lonely, and scared – like a little girl wishing desperately for someone to reach out and help us – but knowing we have to go on, to face whatever situation has presented itself, relying on our Lord to see us through.
That’s definitely how I felt as the ambulance carrying my Mother pulled out onto highway 62 just after 9:00 that Wednesday morning with me following. Less than one mile into the trip, the “low tire” warning light came on – indicating that my right rear tire was low. This immediately added stress to an already difficult morning – because I (of course) didn’t have time to stop and find someone to help me with the tire – I wanted to stay with that ambulance…..but I also knew I didn’t need to drive on a tire going flat! I didn’t know what to do or who to call, so I pondered it over and said a quick prayer….
As our tiny convoy headed through Alpena, Arkansas, I called Ozark Auto Body in Harrison about 15 minutes away. I quickly explained the situation and how I didn’t want to lose the ambulance, asking if they possibly had a pump to air up my tires. They assured me they would “be ready and watching for me”. I felt immediate relief, because I know the team of folks at Ozark Auto Body. They’re top notch – always incredibly busy (because they’re good!) and always providing reliable, honest service for their customers.
I was still concerned, however….. You see, Ozark Auto Body is located on the OLD highway that travels through downtown Harrison. The ambulance, I knew, would turn left and take the more direct route on the bypass – and I didn’t want to lose them. I had no choice of course – so I sped up a bit and passed the ambulance, trying to gain a little ground. I had gotten just a little bit ahead when I came to the intersection of Highway 65 and old Business 65. I stayed straight onto the old highway and in less than a minute I had my blinker on to turn right into Ozark Auto Body’s crowded lot.
Let me stop here a minute to say that I have never seen Ozark Auto Body on a weekday when it wasn’t busy – and this day was no exception. In fact, it’s often difficult to even find a parking place. On this morning however, as I flipped on my turn signal (before I had even turned off the highway), I saw Donnie running out of the building with an air tank in his hand….waving me to a place easy to pull in and easy to get back out on the road. Busy as they were, they truly had been watching for me. I had barely stopped when he started airing up that back right tire. While he was working with it, someone else was checking my other tires – and literally in just a few moments all four tires were aired up and safely ready to go – they quickly waved me on as I tried to thank them. I hurriedly pulled back onto the road and was on my way. It felt like a pit stop at Daytona – quick, efficient, and incredibly impressive.
I headed on, turned left to cut back over to the bypass, and pulled out literally right behind the ambulance as if it had all been perfectly planned. Isn’t God good?
I will forever be grateful to Donnie and the entire team at Ozark Auto Body. They have helped me out many times through the years, but none will ever stand out as much as that day. I teared up when I saw him waving me in that morning – pausing his very busy work day to have the air tank ready to go, to watch for me to arrive, and be ready to provide help. That lost little girl feeling went away as I was reminded that there are kind, wonderful people willing to give freely of their time just to help others.
That is an everyday hero – a true example of a glimpse of excellence.
Wonderful, thought-provoking article! I’ve had work done at Ozark Auto Body, and have found them to be caring and professional. There are compassionate people in our world!
Thank you, Kay!
That was so good. I, too, thought of a pit crew. You are so good with words!
Thank you, Carol! 😊❤️
Thank you so very much for the kind words Lisa. We loved your momma and you as we do our own family. I remember taking this call and I felt eveey ounce of your panic and fear although I had all the faith in the world that Donnie would take care of you. 😘 we love you. Love, Connie